Previous incidents

January 2025
Jan 28, 2025
1 incident

TCP Backup2Cloud Primary License Server:4417 is down

Downtime

Resolved Jan 28 at 11:42pm GMT

TCP Backup2Cloud Primary License Server:4417 recovered.

1 previous update

Jan 22, 2025
1 incident

My2Cloud Portal and My2Cloud API are down

Downtime

Resolved Jan 22 at 02:16pm GMT

My2Cloud API recovered.

12 previous updates

Jan 10, 2025
1 incident

My2Cloud API is down

Downtime

Resolved Jan 10 at 02:36pm GMT

My2Cloud API recovered.

1 previous update

Jan 09, 2025
1 incident

My2Cloud API is down

Downtime

Resolved Jan 09 at 08:11am GMT

My2Cloud API recovered.

1 previous update

Jan 01, 2025
1 incident

My2Cloud API and TCP Backup2Cloud Primary License Server:4417 are down

Downtime

Resolved Jan 02 at 10:31am GMT

My2Cloud API recovered.

3 previous updates

December 2024
Dec 30, 2024
1 incident

My2Cloud API is down

Downtime

Resolved Dec 30 at 10:28am GMT

My2Cloud API recovered.

1 previous update

Dec 24, 2024
1 incident

My2Cloud Portal, My2Cloud API, and 1 other service are down

Downtime

Resolved Dec 24 at 05:38pm GMT

Backup2Cloud NOC recovered.

6 previous updates

Dec 22, 2024
1 incident

TCP Backup2Cloud US CT Node 1:4401, TCP Backup2Cloud US CT Node 2:4401, and 1...

Downtime

Resolved Dec 22 at 11:01am GMT

TCP Backup2Cloud US CT Node 3:4401 recovered.

4 previous updates

Dec 13, 2024
1 incident

My2Cloud API is down

Downtime

Resolved Dec 13 at 08:29am GMT

My2Cloud API recovered.

1 previous update

Dec 02, 2024
1 incident

Backup2Cloud NOC and TCP Backup2Cloud US DE Node 1:4401 are down

Downtime

Resolved Dec 02 at 05:26pm GMT

Backup2Cloud NOC recovered.

9 previous updates

Dec 01, 2024
1 incident

My2Cloud API and Backup2Cloud NOC are down

Downtime

Resolved Dec 01 at 07:31pm GMT

Backup2Cloud NOC recovered.

9 previous updates

November 2024
Nov 29, 2024
1 incident

TCP Backup2Cloud US DE Node 1:4401 is down

Downtime

Resolved Nov 29 at 01:50pm GMT

TCP Backup2Cloud US DE Node 1:4401 recovered.

1 previous update

Nov 21, 2024
1 incident

TCP Backup2Cloud US CT Node 1:4401, TCP Backup2Cloud US CT Node 2:4401, and 1...

Downtime

Resolved Nov 21 at 06:43pm GMT

TCP Backup2Cloud US CT Node 3:4401 recovered.

4 previous updates

Nov 14, 2024
2 incidents

NOC is degraded and causing issues with Backup2Cloud data in the My2Cloud Portal

Degraded

Resolved Nov 14 at 09:46pm GMT

NOC has remained stable since last update incident will now be set as resolved

2 previous updates

Backup2Cloud NOC is down

Downtime

Resolved Nov 14 at 10:01am GMT

Backup2Cloud NOC recovered.

1 previous update

Nov 09, 2024
1 incident

Backup2Cloud NOC is down

Downtime

Resolved Nov 09 at 12:35pm GMT

Backup2Cloud NOC recovered.

7 previous updates

Nov 07, 2024
2 incidents

NOC performance degraded

Degraded

Resolved Nov 07 at 10:45pm GMT

NOC responses are returning back to normal, users should start to see normal responsiveness from both the NOC and My2Cloud portals

1 previous update

Backup2Cloud NOC is down

Downtime

Resolved Nov 07 at 04:39pm GMT

Backup2Cloud NOC recovered.

1 previous update

Nov 06, 2024
1 incident

TCP Backup2Cloud US CT Node 1:4401, TCP Backup2Cloud US CT Node 2:4401, and 1...

Downtime

Resolved Nov 06 at 01:05pm GMT

TCP Backup2Cloud US CT Node 1:4401 recovered.

5 previous updates