Previous incidents

April 2025
Apr 29, 2025
1 incident

My2Cloud API is down

Downtime

Resolved Apr 29 at 12:16pm BST

My2Cloud API recovered.

1 previous update
Apr 12, 2025
1 incident

TCP Backup2Cloud Primary License Server:4417, TCP Backup2Cloud Emergency Lice...

Downtime

Resolved Apr 26 at 02:09am BST

TCP Backup2Cloud Primary License Server:4417 recovered.

11 previous updates
Apr 07, 2025
1 incident

TCP Backup2Cloud Primary License Server:4417 is down

Downtime

Resolved Apr 07 at 10:53pm BST

TCP Backup2Cloud Primary License Server:4417 recovered.

1 previous update
Apr 02, 2025
1 incident

My2Cloud API is down

Downtime

Resolved Apr 02 at 08:16am BST

My2Cloud API recovered.

1 previous update
March 2025
Mar 31, 2025
1 incident

My2Cloud Portal, My2Cloud API, and 3 other services are down

Downtime

Resolved Mar 31 at 03:57pm BST

My2Cloud Portal recovered.

6 previous updates
Mar 27, 2025
1 incident

My2Cloud API is down

Downtime

Resolved Mar 27 at 09:47am GMT

My2Cloud API recovered.

1 previous update
Mar 26, 2025
1 incident

My2Cloud API and TCP Backup2Cloud Primary License Server:4417 are down

Downtime

Resolved Mar 26 at 12:23pm GMT

TCP Backup2Cloud Primary License Server:4417 recovered.

5 previous updates
Mar 22, 2025
1 incident

My2Cloud Portal, My2Cloud API, and 1 other service are down

Downtime

Resolved Mar 22 at 02:14pm GMT

My2Cloud API recovered.

7 previous updates
Mar 21, 2025
1 incident

My2Cloud API is down

Downtime

Resolved Mar 21 at 08:31am GMT

My2Cloud API recovered.

1 previous update
Mar 20, 2025
1 incident

My2Cloud API is down

Downtime

Resolved Mar 20 at 03:02pm GMT

My2Cloud API recovered.

1 previous update
Mar 18, 2025
1 incident

My2Cloud API, Backup2Cloud NOC, and 1 other service are down

Downtime

Resolved Mar 19 at 08:41pm GMT

My2Cloud API recovered.

9 previous updates
Mar 17, 2025
1 incident

My2Cloud API is down

Downtime

Resolved Mar 17 at 02:04pm GMT

My2Cloud API recovered.

1 previous update
Mar 16, 2025
1 incident

My2Cloud API is down

Downtime

Resolved Mar 16 at 10:28pm GMT

My2Cloud API recovered.

3 previous updates
Mar 14, 2025
1 incident

My2Cloud API is down

Downtime

Resolved Mar 14 at 02:26pm GMT

My2Cloud API recovered.

1 previous update
Mar 13, 2025
1 incident

My2Cloud API is down

Downtime

Resolved Mar 13 at 12:43pm GMT

My2Cloud API recovered.

1 previous update
February 2025
Feb 27, 2025
1 incident

Intermittent NOC Issues

Resolved Feb 27 at 09:20am GMT

We are currently experiencing intermittent NOC Issues which are having a knock on effect to the my2cloud platform.

We have escalated this to the vendor and is currently being investigated.
Feb 26, 2025
1 incident

Backup2Cloud NOC is down

Downtime

Resolved Feb 26 at 04:34pm GMT

Backup2Cloud NOC recovered.

5 previous updates
Feb 15, 2025
1 incident

Backup2Cloud NOC is down

Downtime

Resolved Feb 15 at 05:08pm GMT

Backup2Cloud NOC recovered.

3 previous updates
Feb 10, 2025
1 incident

TCP Backup2Cloud UK Node 1:4401, TCP Backup2Cloud UK Node 2:4401, and 1 other...

Downtime

Resolved Feb 10 at 04:59pm GMT

TCP Backup2Cloud UK Node 1:4401 and TCP Backup2Cloud UK Node 3:4401 recovered.

4 previous updates
Feb 07, 2025
1 incident

TCP Backup2Cloud US Node 1:4401, TCP Backup2Cloud US Node 2:4401, and 5 other...

Downtime

Resolved Feb 07 at 09:28pm GMT

TCP Backup2Cloud US CT Node 1:4401 recovered.

9 previous updates
Feb 05, 2025
1 incident

My2Cloud Portal, My2Cloud API, and 3 other services are down

Downtime

Resolved Feb 05 at 11:21pm GMT

My2Cloud API recovered.

7 previous updates
Feb 02, 2025
1 incident

My2Cloud Portal, My2Cloud API, and 2 other services are down

Downtime

Resolved Feb 02 at 04:42pm GMT

My2Cloud Portal recovered.

10 previous updates
Feb 01, 2025
1 incident

My2Cloud API is down

Downtime

Resolved Feb 01 at 06:11am GMT

My2Cloud API recovered.

1 previous update