Previous incidents

March 2025
Mar 26, 2025
1 incident

My2Cloud API and TCP Backup2Cloud Primary License Server:4417 are down

Downtime

Resolved Mar 26 at 12:23pm GMT

TCP Backup2Cloud Primary License Server:4417 recovered.

5 previous updates

Mar 22, 2025
1 incident

My2Cloud Portal, My2Cloud API, and 1 other service are down

Downtime

Resolved Mar 22 at 02:14pm GMT

My2Cloud API recovered.

7 previous updates

Mar 21, 2025
1 incident

My2Cloud API is down

Downtime

Resolved Mar 21 at 08:31am GMT

My2Cloud API recovered.

1 previous update

Mar 20, 2025
1 incident

My2Cloud API is down

Downtime

Resolved Mar 20 at 03:02pm GMT

My2Cloud API recovered.

1 previous update

Mar 18, 2025
1 incident

My2Cloud API, Backup2Cloud NOC, and 1 other service are down

Downtime

Resolved Mar 19 at 08:41pm GMT

My2Cloud API recovered.

9 previous updates

Mar 17, 2025
1 incident

My2Cloud API is down

Downtime

Resolved Mar 17 at 02:04pm GMT

My2Cloud API recovered.

1 previous update

Mar 16, 2025
1 incident

My2Cloud API is down

Downtime

Resolved Mar 16 at 10:28pm GMT

My2Cloud API recovered.

3 previous updates

Mar 14, 2025
1 incident

My2Cloud API is down

Downtime

Resolved Mar 14 at 02:26pm GMT

My2Cloud API recovered.

1 previous update

Mar 13, 2025
1 incident

My2Cloud API is down

Downtime

Resolved Mar 13 at 12:43pm GMT

My2Cloud API recovered.

1 previous update

February 2025
Feb 27, 2025
1 incident

Intermittent NOC Issues

Resolved Feb 27 at 09:20am GMT

We are currently experiencing intermittent NOC Issues which are having a knock on effect to the my2cloud platform.

We have escalated this to the vendor and is currently being investigated.

Feb 26, 2025
1 incident

Backup2Cloud NOC is down

Downtime

Resolved Feb 26 at 04:34pm GMT

Backup2Cloud NOC recovered.

5 previous updates

Feb 15, 2025
1 incident

Backup2Cloud NOC is down

Downtime

Resolved Feb 15 at 05:08pm GMT

Backup2Cloud NOC recovered.

3 previous updates

Feb 10, 2025
1 incident

TCP Backup2Cloud UK Node 1:4401, TCP Backup2Cloud UK Node 2:4401, and 1 other...

Downtime

Resolved Feb 10 at 04:59pm GMT

TCP Backup2Cloud UK Node 1:4401 and TCP Backup2Cloud UK Node 3:4401 recovered.

4 previous updates

Feb 07, 2025
1 incident

TCP Backup2Cloud US Node 1:4401, TCP Backup2Cloud US Node 2:4401, and 5 other...

Downtime

Resolved Feb 07 at 09:28pm GMT

TCP Backup2Cloud US CT Node 1:4401 recovered.

9 previous updates

Feb 05, 2025
1 incident

My2Cloud Portal, My2Cloud API, and 3 other services are down

Downtime

Resolved Feb 05 at 11:21pm GMT

My2Cloud API recovered.

7 previous updates

Feb 02, 2025
1 incident

My2Cloud Portal, My2Cloud API, and 2 other services are down

Downtime

Resolved Feb 02 at 04:42pm GMT

My2Cloud Portal recovered.

10 previous updates

Feb 01, 2025
1 incident

My2Cloud API is down

Downtime

Resolved Feb 01 at 06:11am GMT

My2Cloud API recovered.

1 previous update

January 2025
Jan 28, 2025
1 incident

TCP Backup2Cloud Primary License Server:4417 is down

Downtime

Resolved Jan 28 at 11:42pm GMT

TCP Backup2Cloud Primary License Server:4417 recovered.

1 previous update

Jan 22, 2025
1 incident

My2Cloud Portal and My2Cloud API are down

Downtime

Resolved Jan 22 at 02:16pm GMT

My2Cloud API recovered.

12 previous updates

Jan 10, 2025
1 incident

My2Cloud API is down

Downtime

Resolved Jan 10 at 02:36pm GMT

My2Cloud API recovered.

1 previous update

Jan 09, 2025
1 incident

My2Cloud API is down

Downtime

Resolved Jan 09 at 08:11am GMT

My2Cloud API recovered.

1 previous update

Jan 01, 2025
1 incident

My2Cloud API and TCP Backup2Cloud Primary License Server:4417 are down

Downtime

Resolved Jan 02 at 10:31am GMT

My2Cloud API recovered.

3 previous updates