Previous incidents

December 2025
Dec 15, 2025
1 incident

TCP Backup2Cloud UK HIT Node 1:4401 is down

Downtime

Resolved Dec 15 at 03:56pm GMT

TCP Backup2Cloud UK HIT Node 1:4401 recovered.

1 previous update
Dec 08, 2025
1 incident

My2Cloud Portal, My2Cloud API, and 11 other services are down

Downtime

Resolved Dec 08 at 01:10pm GMT

TCP Backup2Cloud UK Node 1:4401, TCP Backup2Cloud UK Node 2:4401, and TCP Backup2Cloud UK Node 3:4401 recovered.

17 previous updates
November 2025
Nov 27, 2025
1 incident

Assurestor Partner API is down

Degraded

Resolved Nov 27 at 12:47pm GMT

We identified a fault in one of the API calls, which has now been fixed, tested, and appears to be working correctly.

1 previous update
Nov 20, 2025
1 incident

TCP Backup2Cloud UK Node 1:4401 is down

Downtime

Resolved Nov 20 at 11:15pm GMT

TCP Backup2Cloud UK Node 1:4401 recovered.

1 previous update
Nov 19, 2025
1 incident

Some services are down

Resolved Nov 20 at 10:07am GMT

Issue was identified as a DNS update not propagating correctly, this has now been resolved

2 previous updates
Nov 09, 2025
1 incident

My2Cloud API is down

Downtime

Resolved Nov 09 at 02:12pm GMT

My2Cloud API recovered.

1 previous update
Nov 07, 2025
1 incident

Backup2Cloud NOC is down

Downtime

Resolved Nov 07 at 11:04pm GMT

Backup2Cloud NOC recovered.

1 previous update
Nov 05, 2025
1 incident

TCP Backup2Cloud UK HIT Node 3:4401 is down

Downtime

Resolved Nov 05 at 11:56pm GMT

TCP Backup2Cloud UK HIT Node 3:4401 recovered.

1 previous update
October 2025
No incidents reported