Previous incidents
Backup2Cloud US DATAEDGE DSS 1 is down
Resolved Dec 24, 2025 at 10:36pm UTC
Backup2Cloud US DATAEDGE DSS 1 recovered.
1 previous update
Backup2Cloud UK HYBRIT DSS 1 and Backup2Cloud UK HYBRIT DSS 3 are down
Resolved Dec 21, 2025 at 12:30pm UTC
Backup2Cloud UK HYBRIT DSS 3 recovered.
13 previous updates
TCP Backup2Cloud UK HIT Node 1:4401 is down
Resolved Dec 15, 2025 at 03:56pm UTC
TCP Backup2Cloud UK HIT Node 1:4401 recovered.
1 previous update
My2Cloud Portal, My2Cloud API, and 11 other services are down
Resolved Dec 08, 2025 at 01:10pm UTC
TCP Backup2Cloud UK Node 1:4401, TCP Backup2Cloud UK Node 2:4401, and TCP Backup2Cloud UK Node 3:4401 recovered.
17 previous updates
Assurestor Partner API is down
Resolved Nov 27, 2025 at 12:47pm UTC
We identified a fault in one of the API calls, which has now been fixed, tested, and appears to be working correctly.
1 previous update
TCP Backup2Cloud UK Node 1:4401 is down
Resolved Nov 20, 2025 at 11:15pm UTC
TCP Backup2Cloud UK Node 1:4401 recovered.
1 previous update
Some services are down
Resolved Nov 20, 2025 at 10:07am UTC
Issue was identified as a DNS update not propagating correctly, this has now been resolved
2 previous updates
My2Cloud API is down
Resolved Nov 09, 2025 at 02:12pm UTC
My2Cloud API recovered.
1 previous update
Backup2Cloud NOC is down
Resolved Nov 07, 2025 at 11:04pm UTC
Backup2Cloud NOC recovered.
1 previous update
TCP Backup2Cloud UK HIT Node 3:4401 is down
Resolved Nov 05, 2025 at 11:56pm UTC
TCP Backup2Cloud UK HIT Node 3:4401 recovered.
1 previous update