Some services are down

Nov 19 at 09:06am GMT

Affected services

Backup2Cloud Primary License Server

Backup2Cloud US DSS1

Backup2Cloud US DATAEDGE DSS 1

Resolved
Nov 20 at 10:07am GMT

Issue was identified as a DNS update not propagating correctly, this has now been resolved

Updated
Nov 20 at 09:31am GMT

We are aware of a communication issue with the production license since it data centre migration and our investigating the root cause

Created
Nov 19 at 09:06am GMT

TCP Backup2Cloud Primary License Server:4417 went down.