Some services are down

Nov 19, 2025 at 09:06am UTC

Affected services

Backup2Cloud Primary License Server

Backup2Cloud US DSS1

Backup2Cloud US DATAEDGE DSS 1

Resolved
Nov 20, 2025 at 10:07am UTC

Issue was identified as a DNS update not propagating correctly, this has now been resolved

Updated
Nov 20, 2025 at 09:31am UTC

We are aware of a communication issue with the production license since it data centre migration and our investigating the root cause

Created
Nov 19, 2025 at 09:06am UTC

TCP Backup2Cloud Primary License Server:4417 went down.