Previous incidents

November 2025
Nov 27, 2025
1 incident

Assurestor Partner API is down

Degraded

Resolved Nov 27 at 12:47pm GMT

We identified a fault in one of the API calls, which has now been fixed, tested, and appears to be working correctly.

1 previous update
Nov 20, 2025
1 incident

TCP Backup2Cloud UK Node 1:4401 is down

Downtime

Resolved Nov 20 at 11:15pm GMT

TCP Backup2Cloud UK Node 1:4401 recovered.

1 previous update
Nov 19, 2025
1 incident

Some services are down

Resolved Nov 20 at 10:07am GMT

Issue was identified as a DNS update not propagating correctly, this has now been resolved

2 previous updates
Nov 09, 2025
1 incident

My2Cloud API is down

Downtime

Resolved Nov 09 at 02:12pm GMT

My2Cloud API recovered.

1 previous update
Nov 07, 2025
1 incident

Backup2Cloud NOC is down

Downtime

Resolved Nov 07 at 11:04pm GMT

Backup2Cloud NOC recovered.

1 previous update
Nov 05, 2025
1 incident

TCP Backup2Cloud UK HIT Node 3:4401 is down

Downtime

Resolved Nov 05 at 11:56pm GMT

TCP Backup2Cloud UK HIT Node 3:4401 recovered.

1 previous update
October 2025
No incidents reported
September 2025
Sep 26, 2025
1 incident

Backup2Cloud Management Console is down

Downtime

Resolved Sep 26 at 05:20pm BST

Backup2Cloud Management Console recovered.

5 previous updates
Sep 23, 2025
1 incident

TCP Backup2Cloud US DE Node 1:4401 is down

Downtime

Resolved Sep 23 at 02:16am BST

TCP Backup2Cloud US DE Node 1:4401 recovered.

1 previous update
Sep 17, 2025
1 incident

TCP Backup2Cloud US DE Node 1:4401 is down

Downtime

Resolved Sep 17 at 08:40am BST

TCP Backup2Cloud US DE Node 1:4401 recovered.

1 previous update
Sep 13, 2025
1 incident

TCP Backup2Cloud US DE Node 1:4401 is down

Downtime

Resolved Sep 15 at 08:55am BST

TCP Backup2Cloud US DE Node 1:4401 recovered.

1 previous update
Sep 01, 2025
1 incident

TCP Backup2Cloud UK Node 2:4401 is down

Downtime

Resolved Sep 01 at 08:26pm BST

TCP Backup2Cloud UK Node 2:4401 recovered.

1 previous update