Previous incidents

February 2026
No incidents reported
January 2026
Jan 08, 2026
1 incident

My2Cloud not reporting DS-Client Remote Management Port

Degraded

Resolved Feb 09 at 11:47am GMT

Hotfix has been applied Remote Management port should now be displayed correctly for all DS-Clients.

4 previous updates
December 2025
Dec 24, 2025
1 incident

Backup2Cloud US DATAEDGE DSS 1 is down

Downtime

Resolved Dec 24 at 10:36pm GMT

Backup2Cloud US DATAEDGE DSS 1 recovered.

1 previous update
Dec 20, 2025
1 incident

Backup2Cloud UK HYBRIT DSS 1 and Backup2Cloud UK HYBRIT DSS 3 are down

Downtime

Resolved Dec 21 at 12:30pm GMT

Backup2Cloud UK HYBRIT DSS 3 recovered.

13 previous updates
Dec 15, 2025
1 incident

TCP Backup2Cloud UK HIT Node 1:4401 is down

Downtime

Resolved Dec 15 at 03:56pm GMT

TCP Backup2Cloud UK HIT Node 1:4401 recovered.

1 previous update
Dec 08, 2025
1 incident

My2Cloud Portal, My2Cloud API, and 11 other services are down

Downtime

Resolved Dec 08 at 01:10pm GMT

TCP Backup2Cloud UK Node 1:4401, TCP Backup2Cloud UK Node 2:4401, and TCP Backup2Cloud UK Node 3:4401 recovered.

17 previous updates