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Backup2Cloud UK HYBRIT DSS 1, Backup2Cloud UK HYBRIT DSS 2, and 1 other service are down

Apr 8, 2026 at 4:49pm UTC
Affected services
Backup2Cloud UK HYBRIT DSS 1
Backup2Cloud UK HYBRIT DSS 2
Backup2Cloud UK HYBRIT DSS 3

Resolved
Apr 8, 2026 at 5:14pm UTC

Issue identified as postgres database panic, DB server rebooted, confirm service start cleanly and DSS nodes running again as normal

Updated
Apr 8, 2026 at 4:51pm UTC

HIT DSS Cluster Outage is currently being investigated by the on-cal engineer

Updated
Apr 8, 2026 at 4:50pm UTC

Backup2Cloud UK HYBRIT DSS 1 and Backup2Cloud UK HYBRIT DSS 2 went down.

Created
Apr 8, 2026 at 4:49pm UTC

Backup2Cloud UK HYBRIT DSS 3 went down.