Previous incidents
Backup2Cloud Management Console, Backup2Cloud NOC, and 3 other services are down
Resolved Mar 31, 2025 at 2:57pm UTC
My2Cloud Portal recovered.
6 previous updates
My2Cloud API is down
Resolved Mar 27, 2025 at 9:47am UTC
My2Cloud API recovered.
1 previous update
My2Cloud API and Backup2Cloud Primary License Server are down
Resolved Mar 26, 2025 at 12:23pm UTC
TCP Backup2Cloud Primary License Server:4417 recovered.
5 previous updates
Backup2Cloud Management Console, My2Cloud Portal, and 1 other service are down
Resolved Mar 22, 2025 at 2:14pm UTC
My2Cloud API recovered.
7 previous updates
My2Cloud API is down
Resolved Mar 21, 2025 at 8:31am UTC
My2Cloud API recovered.
1 previous update
My2Cloud API is down
Resolved Mar 20, 2025 at 3:02pm UTC
My2Cloud API recovered.
1 previous update
Backup2Cloud NOC, Backup2Cloud US DATAEDGE DSS 1, and 1 other service are down
Resolved Mar 19, 2025 at 8:41pm UTC
My2Cloud API recovered.
9 previous updates
My2Cloud API is down
Resolved Mar 17, 2025 at 2:04pm UTC
My2Cloud API recovered.
1 previous update
My2Cloud API is down
Resolved Mar 16, 2025 at 10:28pm UTC
My2Cloud API recovered.
3 previous updates
My2Cloud API is down
Resolved Mar 14, 2025 at 2:26pm UTC
My2Cloud API recovered.
1 previous update
My2Cloud API is down
Resolved Mar 13, 2025 at 12:43pm UTC
My2Cloud API recovered.
1 previous update
Intermittent NOC Issues
Resolved Feb 27, 2025 at 9:20am UTC
We are currently experiencing intermittent NOC Issues which are having a knock on effect to the my2cloud platform.
We have escalated this to the vendor and is currently being investigated.
Backup2Cloud NOC is down
Resolved Feb 26, 2025 at 4:34pm UTC
Backup2Cloud NOC recovered.
5 previous updates
Backup2Cloud NOC is down
Resolved Feb 15, 2025 at 5:08pm UTC
Backup2Cloud NOC recovered.
3 previous updates
Backup2Cloud UK DSS 1, Backup2Cloud UK DSS 2, and 1 other service are down
Resolved Feb 10, 2025 at 4:59pm UTC
TCP Backup2Cloud UK Node 1:4401 and TCP Backup2Cloud UK Node 3:4401 recovered.
4 previous updates
TCP Backup2Cloud US Node 1:4401, TCP Backup2Cloud US Node 2:4401, and 5 other...
Resolved Feb 7, 2025 at 9:28pm UTC
TCP Backup2Cloud US CT Node 1:4401 recovered.
9 previous updates
My2Cloud Portal, My2Cloud API, and 3 other services are down
Resolved Feb 5, 2025 at 11:21pm UTC
My2Cloud API recovered.
7 previous updates
Backup2Cloud US DSS1, Backup2Cloud US DATAEDGE DSS 1, and 2 other services ar...
Resolved Feb 2, 2025 at 4:42pm UTC
My2Cloud Portal recovered.
10 previous updates
My2Cloud API is down
Resolved Feb 1, 2025 at 6:11am UTC
My2Cloud API recovered.
1 previous update
Backup2Cloud Primary License Server is down
Resolved Jan 28, 2025 at 11:42pm UTC
TCP Backup2Cloud Primary License Server:4417 recovered.
1 previous update
My2Cloud Portal and My2Cloud API are down
Resolved Jan 22, 2025 at 2:16pm UTC
My2Cloud API recovered.
12 previous updates
My2Cloud API is down
Resolved Jan 10, 2025 at 2:36pm UTC
My2Cloud API recovered.
1 previous update
My2Cloud API is down
Resolved Jan 9, 2025 at 8:11am UTC
My2Cloud API recovered.
1 previous update
My2Cloud API and Backup2Cloud Primary License Server are down
Resolved Jan 2, 2025 at 10:31am UTC
My2Cloud API recovered.
3 previous updates