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UK1 Site Offline

Jul 10 at 08:46am BST
Affected services
My2Cloud Portal
My2Cloud API
Backup2Cloud Management Console
Backup2Cloud NOC
Backup2Cloud Primary License Server
Backup2Cloud Emergency License Server
Backup2Cloud UK DSS 1
Backup2Cloud UK DSS 2
Backup2Cloud UK DSS 3
Backup2Cloud UK HYBRIT DSS 1
Backup2Cloud UK HYBRIT DSS 2
Backup2Cloud UK HYBRIT DSS 3
Backup2Cloud UK TWINSYSTEMS DSS1

Resolved
Jul 10 at 11:39am BST

Issue has been resolved, now monitoring stability for next 30 minutes

Created
Jul 10 at 08:46am BST

We are aware of an ongoing issue at our UK1 site impacting all services running from the data centre, this appears to be a Colt circuit issue, we have escalated this and expect engineers onsite within 2 hours.