Back to overview
Downtime

TCP Backup2Cloud US Node 1:4401, TCP Backup2Cloud US Node 2:4401, and 5 other services are down

May 20, 2025 at 08:18am UTC
Affected services
Backup2Cloud US DSS1
Backup2Cloud US DATAEDGE DSS 1

Resolved
May 20, 2025 at 08:56pm UTC

Service has been restored

Updated
May 20, 2025 at 06:11pm UTC

At present our US provider is escalating this to their ISP (Cogent) who appear to be having quite a few issues that match the start time of this incident.

https://downdetector.com/status/cogent/

Updated
May 20, 2025 at 05:46pm UTC

TCP Backup2Cloud US Node 3:4401 went down.

Updated
May 20, 2025 at 05:43pm UTC

TCP Backup2Cloud US Node 2:4401, TCP Backup2Cloud US DE Node 1:4401, and TCP Backup2Cloud US CT Node 3:4401 went down.

Updated
May 20, 2025 at 05:43pm UTC

TCP Backup2Cloud US Node 1:4401, TCP Backup2Cloud US CT Node 1:4401, and TCP Backup2Cloud US CT Node 2:4401 went down.

Updated
May 20, 2025 at 08:19am UTC

TCP Backup2Cloud US CT Node 1:4401 recovered.

Updated
May 20, 2025 at 08:19am UTC

TCP Backup2Cloud US DE Node 1:4401 and TCP Backup2Cloud US CT Node 3:4401 recovered.

Updated
May 20, 2025 at 08:18am UTC

TCP Backup2Cloud US CT Node 1:4401 went down and TCP Backup2Cloud US Node 3:4401 recovered.

Updated
May 20, 2025 at 08:18am UTC

TCP Backup2Cloud US Node 2:4401 and TCP Backup2Cloud US CT Node 2:4401 recovered.

Updated
May 20, 2025 at 08:18am UTC

TCP Backup2Cloud US DE Node 1:4401 and TCP Backup2Cloud US CT Node 3:4401 went down.

Created
May 20, 2025 at 08:18am UTC

TCP Backup2Cloud US Node 2:4401, TCP Backup2Cloud US Node 3:4401, and TCP Backup2Cloud US CT Node 2:4401 went down.